The AI platform
for customer service
and manufacturing

Xolara automates your customer service. Gynix AI powers your factory. Custom software when you need it.

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Our platforms

Two platforms, each
built for one job

CUSTOMER SERVICE

Xolara AI

AI support agents that resolve customer issues around the clock.

Natural-language AI chatbot with human handoff
Built-in ticketing and knowledge base
Multilingual support across multiple channels

Explore Xolara AI

What's the status of my order #12345?

Identifying customer

Searching knowledge base

Crafting response

Your order #12345 is out for delivery! Expected arrival: 3 PM today 📦

INDUSTRIAL OPERATIONS

Gynix AI

Build and run AI agents on the factory floor.

Visual builder for AI apps and agents
Grounded in your machine data and manuals
Self-hostable, on-prem ready

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Services

Boost your business
with our key services

Implementation & Onboarding

We deploy Xolara or Gynix AI into your stack, tune it to your data and workflows, and get your team live fast.

System Integration

Connect the platform to the tools you already run — helpdesks, ERPs, machine systems, and internal data — so it works end to end.

Training & Ongoing Support

Hands-on team training, monitoring, and continuous support to keep your AI sharp as you scale.

All services

Reviews

What do people say
about us?

Customer enquiries have never been easier to manage. Xolara answers them instantly and accurately, so my team spends far less time on support and far more time driving sales.

CJ Heah

Managing Director of SPL Sdn Bhd

Xolara now handles the bulk of our client enquiries — accurately and around the clock. Response times have never been better, and our team can focus on the cases that really need a human.

Grace Yeoh

Cofounder of Sun Moon Capital

Onboarding Xolara was the smoothest rollout we've done. It picked up our knowledge base fast, and as a support trainer I love how consistently it keeps every agent's answers on point.

Ace Lim

Support Trainer Lead, Dprime

Tell us what you
want to automate.

Xing Yan

Business Development Manager

sales@suntech-software.com WhatsApp

The AI platform for customer service and manufacturing

Two platforms, each built for one job